We improve the in-use performance of buildings by ensuring that their users fully understand how they have been designed to function.

Our Post-Completion Remedial action plan (PCRap) is designed to improve the performance of buildings ‘in use’, reduce operational energy levels and promptly respond to any issues that may arise. We recognise that to be successful, it is crucial that the users and operators of a building fully understand how the building is designed to function.

Therefore, we have developed an aftercare programme which ensures a smooth transition between the construction and occupation period.